From the MD’s Desk

Jerim Otieno – UAP Life Managing Director


There are two things that we in UAP Life do – first, we provide savings solutions that enable our clients achieve their financial aspirations and secondly, we ensure that the lifestyles of families are maintained or are not affected by unfortunate events such as sicknesses, accident, loss of income or worse untimely death of a breadwinner.

To underline our commitment to the above two roles, we continue to provide innovative solutions that allow our esteemed customers save for whatever goals they have in life. Let me tell a little story of how we achieve this. When FIFA announced that the 2010 World Cup was coming to Africa for the first time in humankind’s history, UAP developed a product to enable Africans seize the historic moment and travel to see the world cup in South Africa, a lifetime opportunity to lovers of the beautiful game. We had a primary school teacher who diligently saved Kshs. 2,500 for 5 years and managed to accumulate enough funds for a return air ticket, 3 nights hotel accommodation in a 3 star hotel in Johannesburg and watched one world cup match – a feat that many better financially endowed individuals struggled to achieve because of lack of forward financial planning. Through our solution, the teacher not only achieved a dream of his life, watching world cup match live but also travelled out of the country for the first time.

In this inaugural edition, allow me to engage with you on education financing in Kenya. Parents and guardians finance education through different modes – loans, savings, disposal of assets such as cattle or land, bursaries, donations, etc.

The provision of widely spread education and training opportunities has been a long-standing objective of the Government of Kenya. Since Independence, the Government has sought to address the challenges facing the education sector through a range of policy initiatives, often with mixed results. Nevertheless, a major focus has been the attainment of Universal Primary Education (UPE) and the key concerns of achieving greater access, participation, equity, quality and relevance. Provision of advance education still remains the responsibility of individuals.

At household level, there is no gainsaying the importance families place on education, not just in terms of access but quality too. Even though families realise the importance of a good education, not many plan for financing the same and in some instances leave the destiny of their loved ones to fate and chance.

Our response, as UAP Life, to this challenge has been and will continue to be through innovation of products that enable parents and guardians save in an affordable but disciplined manner over a period of time and guarantee them sufficient funds to educate their children and those they support. Apart from product innovation, we also commit ourselves to bring to the public arena advice on the essence of forward planning and saving for a child’s education.

Our Elimika Education Savings Plan enables children’s’ dream to come true through education in areas of their choice. It is flexible and guarantees payment of school fees amount selected by parents and/or guardians.

The theme of this edition is getting started and I welcome you to enjoy the reading and get started towards your financial aspiration



26 thoughts on “From the MD’s Desk

    • Dear Henry,

      Thank you for your feedback and we shall endavour to continue prodividing you and your wife with pleasant customer experiences. we would also appreciate if you tell about instances where we let you down.

      Best Wishes/

  1. Thanks alot wish UAP staff well as they work towards making people’s lives more simple and best.GOD BLESS even as you lounche the Newsletter.

    • Dear Cecilia,

      Thanks for your kind feedback. We are glad that you appreciate the discussion we are bringing to the public domain which is in line with our mission as UAP – to enhance quality of life by delivering peace of mind and financial freedom.

      Where personal finances are concerned, security depends on small choices people make with their money. Every financial worry you want to banish and every financial dream you want to achieve come from taking small steps today that put you on path towards your goals.

      Best wishes

  2. Congratulations on inaugurating a newsletter for UAP Life! This is a great way to stay connected and informed on what is happening at UAP Life.

    • Dear Abigael,

      Thanks for your feedback. We shall continue to communicate with our customers and the public on pertinent issues within our ecosysytem such as savings to finance future needs and we look forward to your engagement with us.

      Best wishes.

  3. Thanks for the newsletter. And thanks too for having enabled me understand the benefit of savings for my kids’ future in terms of education. Am loving it and am highly esteemed as people from diverse age brackets look at me as a role model…you made me this way.

    • Dear Charles,

      We appreciate your comments and are pleased to note that you do value the power of saving today to fund future expenses such as school fees. The main reason why most people feel that “money is never enough”, and continue to live from pay-cheque to pay-cheque, is because they have not mastered the art of using what they have to increase their means.

      saving for one’s future needs is one of the surest ways of lifting available resources to foster better means tomorrow.

      Best wishes.

  4. I wish UAP had an iota of business satisfaction. I am Still awaiting a refund of investment policy MP3767 that UAP is still holding since year 2007.

    • Dear Peter,

      I have reviewed your complaint about your policy number MP3637 and has noted that you did raise certain issues with UAP in 2009 and a meeting between yourself and UAP took place in the same year. subsequently UAP explained to you the status of your policy and made an offer in writing. Todate you have not come back to us with a response. May I suggest that you contact our Lynette Rop on tel 2850300 as soon as possible so that she can resolve your complaint.


  5. Thankyou UAP for job well done. But i have a question please. I had taken a savings policy where by i was saving some money every month but later on i was not able to save due to financial costraits and it is now a long time since i lastly saved. How can on said:

    Job well done UAP. I SALUTE U SIR. Continue doing good work and keep up.

  6. Public education is key to ensuring that individuals get the nitty gritty aspect of the whole package as they make their investment choices..keep it up!!

  7. I have been trying to get communication on a travel insurance I took with your company, but all my emails have gone unreplied. It is quite disappointing, that I am in a different country and the people who should be covering me are so inconsiderate

    • Hi Christine we apologise for this inconvenience . We believe that we replied to your queries but in case of any more queries please inform us. we will be happy to assist.

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